Submitting Feedback

Feedback Process

Summitt Energy will ensure that there is a feedback process readily available to our customers in order to allow people with disabilities to provide feedback regarding their experience with or concerns about access to services for people with disabilities.

Click here to download Summitt Energy’s AODA Feedback form.

Feedback communications may be conducted in the following manner;
Telephone: 905-366-4464
Email: accessibility@summittenergy.ca
Mail: Summitt Energy
Attention: Human Resources
100 Milverton Drive, Suite 608
Mississauga, ON L5R 4H1

Customers can expect to hear back within five (5) business days from date of receipt. Response time to the feedback will depend on the issue, but will not exceed fifteen (15) business days unless there are extenuating circumstances involved.

 

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